The features that set your business apart.
Everything that wins the customer and keeps them, from the first lead to the follow-up, in one platform you own. Pick a feature to see how it works.
Turn contacts into customers
Every lead from your website forms lands in one pipeline you own, so nothing slips and every follow-up happens on time.
- Contact forms create leads automatically
- Move every lead through your stages to won
- Full history and notes on every customer
Catch a bad review before it costs you
The moment a low rating comes in, you are alerted so you can reach the customer and make it right, before it drags your rating down.
- Instant alerts the moment a low review lands
- Reach the reviewer to resolve it fast
- Automatic review requests to happy customers
They book and buy without leaving your site
Appointments, bookings, and purchases all happen on your own site, and your CRM keeps customers updated every step, so no one bounces to a competitor.
- Book, schedule, and pay in one place
- No redirect to a third-party site
- Automatic reminders and status updates
A full business line, built in
A dedicated business number with everything you need to answer, text, and follow up, tied to the same customer records as the rest of your business.
- Calls, texts, and voicemail on one number
- Call recording and transcripts
- Every call logged to the customer
Your playbook, right on the call
Put your best talking points and service answers into the CRM so anyone who picks up the phone sounds like your top closer, without weeks of training.
- Guided talking points on every call
- Consistent answers across your whole team
- Onboard new staff in days, not weeks
We run the marketing for you
Campaigns and managed ads, done for you, with your Google reviews working right alongside them to bring the next customer in.
- Managed ad campaigns across Google and Meta
- Google reviews built into every campaign
- Managed social posting, coming soon
A quote from a picture
Some jobs are hard to price over the phone. Customers send photos and a few details, and a complete, ready-to-price lead lands in your CRM.
- Customers submit photos from their phone
- Arrives as a ready-to-price lead, not an email
- Adapts to the work you actually do
Message every customer you already have
Send an offer or an update to your customer list by email or text from the same place the customers live, with opt-outs handled for you.
- Email and SMS from your own customer list
- Opt-outs and consent handled automatically
- See who opened, clicked, and booked
Turn first-time customers into regulars
A loyalty program that runs on a phone number. Nothing to hand out, nothing for your team to remember, and the points follow the customer.
- One phone number, no cards or apps
- Points and rewards run automatically
- Works at the counter and online
Run your business from an AI assistant
Connect your business to AI assistants so you can pull up jobs, customers, and revenue just by asking, securely and in plain language.
- Ask for jobs, leads, and revenue by voice or chat
- Secure, permission-based access to your data
- Works with modern AI assistants
See it with your own business in it.
Tell us what you do and we’ll show you exactly how MinerOp would run it, and what it would cost.