Strike gold with the MinerOp Restaurant Package.
Online ordering that stays in step with your register. Your point of sale decides what is for sale and what it costs, so there is no second menu to keep up to date and no customer paying for a dish the kitchen ran out of at lunchtime.
Three steps, and your staff learn nothing new.
The register your team already runs stays the register your team already runs. We connect the website to it.
We audit what you have
Your current site, your menu, your checkout. We come back with what is costing you orders, in plain language, whether or not you go further.
We connect your register
Your point of sale becomes the source of truth for what is on sale and what it costs. One menu, kept by the people already keeping it.
You take orders
Payments, wallets, order texts, insight and your customer list, running on the till your staff already know. No new hardware, no training day.
One menu, kept in one place.
Everything in the package exists to remove a step between somebody being hungry and you being paid.
Your POS decides what is for sale
Mark an item unavailable on your register and the website stops selling it. No second menu to keep in step, no portal to remember at the end of a shift, no customer paying for something the kitchen ran out of at lunchtime.
Your till items, on your website
Prices, sizes and options come from the point of sale you already run. Change a price at the register and the site follows, so the menu a customer reads is the menu you sell.
Apple Pay and Google Pay
Most food is ordered on a phone, standing up, in about ninety seconds. A wallet button turns a card entry into a thumbprint, and the order that would have been abandoned gets paid for.
Texts that stop the phone ringing
The customer hears when the order is in, when it is being made, and when it is ready. Your staff answer fewer calls asking where the food is.
What sold, what did not
Orders, items and sales in one place, from the same data the register produces. Which dishes carry the week, which sit, and what a quiet Tuesday actually costs.
A customer list you own
Every online order builds your own list, with the campaigns and texts to bring them back. Not a marketplace renting you your own regulars.
Memberships and rewards
Points, member pricing and paid memberships from one phone number at checkout. The regulars who already carry your week get a reason to keep doing it.
A website audit, then a refresh
We go through the site you have and find what stands between hungry and paid: the dead links, the slow pages, the checkout that asks for a card before it says whether you deliver. Then we fix it.
Built for restaurants, by running one’s ordering.
We build and run online ordering for working restaurants in Alpharetta, Georgia. Real orders, on Clover, printing to a real kitchen. Everything in this package came out of that, including the parts nobody writes on a brochure.
We know where it breaks
A restaurant reorganizes its own register on a Thursday and a dish quietly stops reaching the kitchen. We watch for that now, because we have been on the wrong end of it.
Lunch rush is not a deploy window
Menus change at eleven, not at midnight. Sold-out items, lunch-only pricing and notice periods for catering all come off the register, so the floor is never keeping a second system in step during service.
The ticket has to match the card
Discounts, service charges and card fees belong on the ticket the register keeps, or the books do not reconcile at the end of the month. We check every order against what was actually charged.
Clover. Toast. SpotOn. Stripe.
We connect to the register you already run, using your own merchant access. Clover is live today with restaurants taking orders through it. Tell us what you run and we will tell you exactly what the connection looks like for you.
We work with restaurants across Alpharetta, Cumming, Johns Creek, Milton, Roswell, Sandy Springs, Duluth, Dunwoody, Suwanee, Woodstock, Marietta, and Kennesaw.
Bring them back without paying for the click twice.
The regulars who already carry your week are the cheapest revenue you have. Reaching them should not mean paying a marketplace to email people who already know where you are.
Campaigns to the list you own
Write once and send by email, by text, or both. Paced so a large send does not arrive as a wall, with opens and clicks reported back so you know what actually landed.
Segments, not a blast
Send to the people it applies to: customers who have not been back in ninety days, everyone who bought a particular thing, the ones who never opened the last one.
Follow-ups that send themselves
A missed lead, a quote nobody answered, a review request after the work is done. The messages you would send if you had the time, sent on the schedule you set.
It is a CRM underneath.
The ordering and the website sit on top of the same system that runs the rest of the business, so the customer who ordered online is the customer in your pipeline, not a row in a different tool.
Every inquiry in one pipeline
Web forms, calls, texts and walk-ins land in the same place, with the whole history attached, so nothing sits in somebody’s inbox unanswered.
Estimates, invoices and card on file
Send an estimate, take a deposit, invoice when it is done, all on your own domain and without a separate processor taking a cut of the relationship.
Review requests that go out on their own
Ask at the right moment, then see every rating in one place instead of finding out about a two-star on a Tuesday.
A business line that takes notes
Calls, texts and voicemail on a real business number, transcribed and attached to the customer, so the person who answers next knows what was said.
Your business, in plain language
Ask what revenue looked like last month, who has not been back, or which job is stuck, and get the answer without building a report.
The list stays yours
Customers, history and contact details belong to you, exportable, on your own domain. Not rented back to you by a marketplace that also sells your competitor.
The things restaurants ask first.
Which point of sale systems do you work with?
Clover, Toast, SpotOn and Stripe. Clover is live today with restaurants ordering through it; the others are connected as part of onboarding using your own merchant access.
Do I have to keep two menus up to date?
No. That is the point of the package. Your register is the source of truth, so the menu your staff already maintain at the point of sale is the menu the website sells from.
What happens when we run out of something?
Mark it unavailable on the register the way you already do. The website stops offering it, so nobody pays for a dish the kitchen cannot make.
Do we need new hardware?
No. It runs on the point of sale you already have, and orders print to the same kitchen printers your staff already use.
Is this a replacement for SpotHopper?
For online ordering and the website, yes, and without the second menu to maintain. Your customer list and your order history stay yours.
What does it cost?
It depends on the size of the refresh and which parts of the package you want. Tell us what you run today and we will price it.
Show us the site you have.
We will go through it and come back with what is costing you orders, whether or not you go any further.