- Tue 9:47 PMThe phone and a notebookPhotos of a Model Y land in the owner’s personal texts. Seen at a red light, saved for later.On MinerOpA photo quote comes in from your website: the photos, the car, and what they want done. The customer gets an email saying you have it.
- Wed 7:30 AMThe phone and a notebookBuried under the morning’s texts.On MinerOpYou price it from the photos and send an estimate with options: ceramic tint, or tint plus a windshield strip.
- Wed 8:12 AMThe phone and a notebookNothing happens.On MinerOpThey pick an option on their phone, choose Thursday at 9:00 AM from your real openings, and pay the deposit.*
- Wed 11:40 AMThe phone and a notebookThe owner replies between jobs: “What year is it?”On MinerOpBay 2, Thursday. The car is on the record, decoded from the VIN.
- Wed 2:15 PMThe phone and a notebookNo answer. They booked with the shop that replied first.On MinerOpAlready booked. Nothing to chase.
- Wed 6:00 PMThe phone and a notebookNothing happens.On MinerOpA reminder goes out for tomorrow morning.**
- Thu 9:00 AMThe phone and a notebookNothing happens.On MinerOpIn the bay, the inspection photos show rock chips on the hood. They approve paint protection film from their phone, and it goes on the invoice.
- Thu 4:30 PMThe phone and a notebookNothing happens.On MinerOpA text tells them the car is ready. The invoice is charged to the card on file, and the review request goes out on its own after the paid job (or send one by hand).
- Next springThe phone and a notebookNothing to send. You never had their details.On MinerOpThe maintenance follow-up you set on the film invites them back for a check and a coating top-up. They book again.
A customer who wanted to pay you, gone to the shop that answered first.
A deposit up front, an approved upsell, a paid invoice, and a name on your list for next time.
An illustration, not a customer’s numbers. *Deposits need your card processor connected to MinerOp. **Text reminders need a business phone number, on Growth and above.










