Sell the coating once. Then keep the car coming back.
“How much for a detail?” means something different to every customer. Interior only, a full detail, paint correction, a 5-year coating. Some want you in their driveway, some come to the shop, and the money is in the ones who come back for the maintenance wash. MinerOp keeps the packages, the car and the customer in one place.
- How much for a full detail?
- Can you come to my house?
- Will it get the swirls out?
- How long does the coating last?
- Anything open Saturday?
2022 Ford Bronco Badlands
Sent to their phone · 3 packages, 1 add-on
- Full detail, inside and outOption
- One-step polish plus 2-year coatingOption
- Two-step correction plus 5-year coatingOption
- Pet hair removalAdd-on
Picked from the phone · Thursday at the shop, deposit paid
The parts of the week that cost you jobs.
The “how much for a detail” text
No photos, no idea if it is a minivan with three kids in it or a garage queen. You ask, they go quiet.
Photo Quote asks for the photos and what they want. You see the condition before you price it, and they get an email confirmation right away.
Packages nobody reads
Your packages are on a menu board and a website page. Customers still text to ask what the difference is.
Send your packages as options on one estimate, with add-ons like pet hair or the engine bay. They pick from their phone.
The customer you never saw again
They loved the coating and never came back for a maintenance wash, because nobody asked.
Email and text campaigns to your customer list when it is time for the next wash or a coating check.
From the first photo to the paid invoice.
In the order the work actually moves. A plan tag means it needs that plan or above.
- 01Photo Quote
See the condition before you price it
They send photos and what they want from your website. It lands in your pipeline with the pictures attached. You price it, nothing is priced for you.
- 02Estimate options
Your packages, side by side
Interior, full detail, correction and coating as options, with add-ons like pet hair or the engine bay. They pick from their phone.
- 03Booking and deposit
At the shop or in their driveway
They book a slot your calendar can take and pay a deposit to hold it, for shop or mobile jobs. Deposits need your card processor connected.
- 04RemindersGrowth+
Fewer wasted trips
Email and text reminders before the appointment, so you are not pulling up to an empty driveway. Text needs a business number.
- 05Pay and review
Paid before you pack up
Charge the card on file when the job is done. Then send a review request with one tap while the paint is still beading.
- 06Campaigns
Bring them back for maintenance
Email and text your customer list when it is time for the next wash, a coating check or a seasonal special.
Read up, do the math, see the price.
Deposits and no-shows
A held slot with money behind it does not go empty. How to ask without losing the customer.
Read the guide →4 min readYour next job is already on your customer list
The people who already paid you are worth more than any ad. Here is how to bring them back.
Read the guide →Do the mathWhat does a slow reply cost your shop?
Four numbers you already know. Nothing in it is an industry average.
Open the calculator →PricingYour whole plan, one price. From $49 a month.
Starter $49, Growth $99, Professional $199, Business $349. The business phone is an add-on.
Compare every plan →What detailing and coating shops ask us first.
- We are mobile. Does it work if we go to the customer?
- Yes. Booking, deposits, the job board and payment work the same whether the car comes to your bay or you go to the driveway. You charge the card on file from your phone when the job is done. There is no route planning between stops.
- Can I sell monthly maintenance washes?
- Most shops book the next wash before the customer leaves and send a campaign to the list when it is time. Recurring maintenance plans that bill on their own do exist, but today we switch them on shop by shop and they charge through Clover only. Ask us if that fits your shop.
- We use other detailing software. Can we bring our customers?
- Yes. Tell us what you use today. We import customers and their vehicles from popular shop software and from QuickBooks, and we show you exactly what comes across before you commit to anything.
- Do review requests go out automatically?
- They can. Once you switch them on, a review request goes out after each paid job (72 hours later by default, and you can change that), no more than once every 90 days per customer. You can still send one by hand anytime. Many detailers also send one by hand while the customer is looking at the finished car.
Most shops do.
One system covers every trade under your roof.
Tell us how the shop runs today.
A real person calls you within one business day. We ask how quotes come in, how you book and how you get paid, then show you what MinerOp would change for detailing and coating shops like yours.
- We set it up with you: services, prices, calendar and customers
- One system for every trade under your roof
- You hear which plan fits before you pay for anything
Ready to grow your business?
A real person calls you within one business day.
Turn one coating into a regular.
Tell us how detailing inquiries reach you today. We will show you what MinerOp would change, and what it costs.